Frequently Asked Questions

Everything you need to know about shopping at Toyworld

What is your shipping policy?

We offer standard and express shipping worldwide. Standard shipping typically takes 5-7 business days, while express delivery arrives within 2-3 business days.

How do I return an item?

You can return any unworn and unwashed items within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.

Can I track my order?

Yes, once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Are your materials sustainably sourced?

Toyworld is committed to ethical fashion. We use organic cotton and recycled materials in 80% of our collections to ensure high quality with a lower environmental impact.